- Contact Rebecca Bonaparte Jewels before returning any items.
- You can return the product within 14 days of delivery.
- The product must be in new , undamaged condition returning in its original packaging.
- Rebecca Bonaparte Jewels does not compensate for items lost or damaged in return transit. Therefore we suggest a tracked parcel upon returning goods.
- Rebecca Bonaparte Jewels will reimburse the total purchase amount including the original shipping cost but you are responsible for the return shipping.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- Want to switch to another size of the same product? You can do that, just contact us.
- Want to switch to another product? You can do that, just contact us.
- If a package is unclaimed you might have to pay a handling fee.
Please contact Rebecca Bonaparte Jewels before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Rebecca Bonaparte Jewels and gives information relevant and the reason for complaint.
Rebecca Bonaparte Jewels will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Rebecca Bonaparte Jewels is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another size of the same product?
E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.
Want to switch to another product?
Email us before returning the item you have received and send us an e-mail telling us which product you want instead.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, Rebecca Bonaparte Jewels reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org